Website terms

Website & Booking Terms

Last updated August 15, 2026

Appointment requests

Submitting an online request does not create a confirmed appointment. Your preferred date and arrival window remain unconfirmed until the LoneStar office contacts you.

Availability and service area

Same-day service is offered when available and is not guaranteed. Requests outside our normal coverage area, including extended premium-brand markets, are subject to routing and technician availability.

Diagnosis, pricing and repairs

A technician must diagnose the appliance before repair options and pricing can be confirmed. We explain pricing before authorized repair work begins. Warranty coverage depends on the repair performed and will be explained with your service.

Independent service

LoneStar provides independent, out-of-warranty appliance repair. We do not perform manufacturer-warranty work and do not claim affiliation with or authorization by the appliance brands identified on this website.

Communications

By providing contact information, you authorize us to contact you about your request. Appointment-related text messages are sent only when you opt in. Message and data rates may apply, and you may reply STOP to opt out.

Artwork credit

The Texas flag map used in the LoneStar mark is adapted from artwork by Darwinek and is provided under the Creative Commons Attribution-ShareAlike 3.0 license.

Contact

Questions may be directed to 972-532-6163 or Lonestar1612@gmail.com.